Delete Account Guide
Learn how to permanently delete your ASIDZI account from the mobile app.
This action is permanent. All your profile, ads, favorites, messages, and data will be deleted and cannot be recovered.
How to Delete Your Account
Open the Mobile App
Make sure you have the latest version of ASIDZI installed and that you're logged in with your account.
Go to Your Profile
Tap the profile icon at the bottom right of the app to open your profile menu.
Open Settings
Look for the Settings gear icon ⚙️ option and tap it to access your account settings.
Find "Delete Account"
Scroll down in the settings menu and tap on "Delete Account" button (shown in red).
Read the Warning
Carefully review the warning message explaining what will be deleted. Make sure this is what you want to do.
Confirm the Deletion
Tap "Delete Forever" to finalize.
Account Deleted
You will be logged out automatically and redirected to the home page. Your account and all data have been permanently removed.
What Gets Deleted
Profile Information
Your name, photo, bio, location
All Listings
All active and inactive ads you posted
Favorites
All saved ads and favorite sellers
Messages
All conversations and chat history
Links & Connections
Social media links and contact info
Activity History
Ratings, reviews, and transaction data
One-Month Lock Period
After deletion, you cannot register again using the same email or phone number for one month. This lock is a security measure to prevent account takeover.
After 30 days, you are free to create a new account with your previous contact information.
Things to Know Before Deleting
Your account and all associated data will be permanently deleted within minutes.
Active listings will be removed immediately from the marketplace.
Buyers or sellers who were communicating with you will see your profile as deleted.
You cannot undo this action. There is no account recovery option.
All your ratings and reviews will be removed from the system.
Any pending turbo boosts or premium features will be canceled without refund.
You will be logged out from all devices automatically.
Frequently Asked Questions
Can I recover my deleted account? ▼
No, account deletion is permanent. Once deleted, your account and all associated data cannot be recovered. If you change your mind immediately after deletion, contact our support team within 24 hours for possible recovery.
What happens to my active listings? ▼
All your active listings will be immediately removed from the ASIDZI marketplace and will no longer be visible to buyers. If you need to remove specific listings before deleting your account, you can do so individually from your dashboard.
Can others still see my profile after deletion? ▼
No, your profile will be completely removed from the ASIDZI platform. Other users will not be able to view your profile, send messages, or access any information associated with your account.
Will I get a refund for my premium features? ▼
No refunds will be issued for remaining premium features, turbo boosts, or subscription time. These will be automatically canceled upon account deletion. If you have an active subscription, we recommend canceling it manually before deleting your account.
Why is there a 1-month re-registration lock? ▼
The one-month lock period is a security measure to prevent unauthorized account takeover or misuse. It gives us time to ensure all your data is permanently removed from our systems and protects against account abuse.
Can I delete my account from the website instead of the app? ▼
Yes, if you're unable to delete from the mobile app, you can visit your account settings on our website and use the account deletion feature there. Both methods have the same result.
Can I download my data before deleting? ▼
Currently, we do not offer a data export feature. If you have specific information you want to preserve, we recommend taking screenshots or saving important details before initiating account deletion.
Need More Help?
If you have questions about account deletion or need assistance, please contact our support team.
Contact Support